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Privacy Policy
This Privacy Policy and Cookie Policy apply to the information collected and processed through the website www.ibrahimalqurashi.com and its associated customer service channels. We highly value your privacy and aim to clarify how your data is collected, used, shared, and stored. This website is owned and operated by IBRAQ Perfumes LLC, a limited liability company established under the laws of the United Arab Emirates, holding commercial license number 769659, with its registered office in Jebel Ali, Dubai, UAE.
Your visit to the website or submission of information through customer service channels constitutes your consent to the practices outlined in this Privacy Policy and Cookie Policy, as well as the website’s terms and conditions. Since our policy is subject to periodic updates, you are required to comply with the latest version published on our website. We recommend reviewing this policy regularly to stay informed of any changes.
Information We May Collect
We, along with our authorized service providers, may collect your information through the website or customer service channels such as phone calls, emails, in-store visits, or live chat (if available). We may also obtain some information from third parties authorized to share your data with us. This includes:
Contact and Personal Information: Name, address, phone number, email, payment details, date of birth, shopping preferences, etc.
Statistical Data: Geographic location, browser type, device information, IP address, visited pages, and search terms.
Transaction Details: Past orders, purchased products, preferences, and incomplete purchases.
Third-Party Information: Shipping providers, payment service providers, and survey responses.
Payment data is collected solely for transaction processing purposes and is neither stored nor shared with third parties for commercial purposes.
Cookies
We use cookies to enhance user experience, including:
Functional Cookies: Enable website features like shopping carts.
Analytical Cookies: Help analyze website usage to improve performance.
User Preference Cookies: Remember settings like language and location.
Targeted Advertising Cookies: Display personalized ads and track campaign effectiveness.
Third-Party Cookies: Improve security and services through authorized external providers.
By using our website, you consent to our use of cookies. You can manage cookie preferences through your browser settings.
How We Use Your Information
We may use your information for the following purposes:
Processing orders and executing financial transactions.
Enhancing user experience and providing personalized services.
Responding to customer inquiries.
Conducting analytics and statistical research.
Marketing and sending promotional offers unless you opt out.
Complying with legal requirements and protecting rights.
We may also provide live chat support, with conversations recorded for service improvement.
Information Sharing
Your data may be shared with:
IBRAQ Group Companies.
Carefully selected marketing partners.
Service providers, including payment processors, IT firms, logistics providers, and advertisers.
Legal and financial advisors, when necessary.
Regulatory and legal authorities when required.
Gift recipients or guarantors related to your orders.
Opting Out of Communications
You can manage your marketing preferences by:
Contacting us at the UAE toll-free number: 042677335.
Sending an email to info@ibrahimalqurashi.com.
Using the unsubscribe links in our communications.
Data Protection
We implement strict security measures, including encryption, authentication technologies, and monitoring systems, to safeguard your data. However, as online data transmission is not entirely secure, you are responsible for any data shared through our website.
Third-Party Websites
This Privacy Policy does not apply to third-party websites linked to our platform. We encourage you to review their policies independently before sharing any personal data.